TERMS, CONDITIONS AND WARRANTIES
PRICING POLICY: Prices subject to change without notice.
SPECIAL PRICING: Large quantity special pricing available on most products.
MINIMUM ORDER: $250.00
$ 20.00 charge for less than minimum order.
TERMS: Subject to credit approval.
PAYMENT TERMS: Net 30 days. Interest may be charged at the rate of 1.5% per month on any overdue balance.
FREIGHT POLICY: For shipments within continental U.S.A....FOB: Orangeburg, NY
Over $1,500.00: No freight charge
FREIGHT SURCHARGE: 4% Surcharge will be added for shipments to the following states:
AZ, CA, CO, ID, MT, ND, NM, NV, OR, SD, UT, WA, WY
DROP SHIPMENTS: Drop shipments to one destination will be subject to a $20.00 service charge. Regular freight terms apply
CARRIER CLAIMS: Claims for defective shipping cartons and shortages in shipment must be filed by the customer and noted on the carrier’s freight receipt at the time of delivery.
RETURNED GOODS POLICY
AUTHORIZATION: Written request must be sent to Dynarex listing Dynarex Invoice number before any merchandise can be returned.
Written authorization will be given by Dynarex prior to return of merchandise.
MERCHANDISE RETURNABLE
FOR CREDIT:
Credit will be issued on the original net purchase price. Only unopened cartons will qualify for return.
FREIGHT AND RETURNED
GOODS CREDIT:

Unless otherwise stated in writing, all returns shall be shipped prepaid to Dynarex warehouse. Credit will be granted as follows:

  • Defective merchandise at time of receipt: 100% credit or replacement
  • Dynarex shipping error: 100% credit
  • Salable merchandise, unopened cartons returned with written authorization within 75 days: 80% credit
  • Salable merchandise, unopened cartons returned with written authorization within 150 days: 50% credit
  • Merchandise unsuitable for resale because of age, obsolescence or expiration date: No credit
CLAIMS: All sales are subject to acceptance of filing any claim in the State of New York exclusively.
Dynarex Corporation Executive Headquarters: 10 Glenshaw Street, Orangeburg, NY 10962
Phone: (845) 365-8200 • Toll Free: (888) 335-7500 • (888) DYNAREX
Fax: (845) 365-8201 • Email: sales@dynarex.com • www.dynarex.com